Frequently Asked Questions

Everything you need to know about shopping with Oli. fashion.

How long does shipping take and what are the costs?

We offer standard shipping which typically takes 3-5 business days, and express shipping which takes 1-2 business days. Shipping is free on all orders over $75 within the continental United States.

What is your return policy?

We want you to love your Oli. pieces. If you are not satisfied, you can return unworn items with original tags attached within 30 days of delivery for a full refund or exchange.

How do I find my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or checking the 'Fit Notes' section for item-specific advice.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Shop Now, Pay Later' options through Klarna and Afterpay.

How can I track my order?

Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.

Are your materials sustainably sourced?

At Oli., we prioritize quality and ethics. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we are working toward 100% sustainability by 2025.